Refund & return policy.
At Streetecture, every product is crafted with care and quality. As our items are prepared specifically for each order, we maintain a limited return policy. However, we are committed to ensuring that you receive the correct product in perfect condition.
If your order arrives damaged, defective or incorrect, contact us within 30 days of delivery. Email us your order number and clear photos showing the issue. Once verified, we will arrange a replacement or refund at no additional cost.
If your item does not fit as expected, contact us within 30 days of delivery and we will assist with a size exchange, subject to availability. Items must be unused, unwashed and in original condition with tags and packaging.
Once approved, refunds are processed within 5–7 business days. Prepaid orders are refunded to the original payment method. Cash on Delivery orders are refunded via PayPal or bank transfer.
If your item arrives damaged, defective or incorrect, we will send a replacement at no additional cost.
- · The request is made after 30 days of delivery
- · The product has been used, washed or damaged by the customer
- · Tags or original packaging are missing
- · The issue is due to minor colour variations caused by screen settings
For any return, exchange or refund request, email us with your order number and product photos so we can resolve the issue quickly.
Email prime3ventures@gmail.com →